Status Lights Fibre to the Curb (FTTC)

Status Lights Fibre to the Curb (FTTC)

The National Broadband Network uses a mix of technologies. You can click here to find out what technology is used for your address.

What the NBN FTTC Connection Box Lights Mean



Your router can also be referred to as a gateway.

Having trouble with your NBN connection? Try this checklist:

  1. Remove any existing (obsolete) ADSL/central filters.

  2. Tried using other telephone wall sockets.
  3. Allowed up to 20 minutes for the Connection and DSL Lights on the NBN Connection Box to turn solid blue.
  4. Tried resetting the NBN Connection Box box by holding the ‘RESET’ button for 1-2 seconds.

Step 4 only applies to the NBN equipment. Never push the RESET button on your modem/router unless specifically directed to do so by technical support.

If you continue to experience trouble, click here to perform a power cycle.