General System Management
Order Spare Parts & Accessories
Click here to order SOS Watch parts and accessories. Please have your purchase order ready. This article's audience is Senior Living Operators only. For myhomefone retail consumer support, click here for the main menu.
Watch User Information Form Template
The following information applies only to communities operating under a fully subsidised model. Click here for co-funded services. Please submit new service details using this portal's "Add New Service" online form. This integrated form streamlines ...
Change or Cancel Co-Funded Service
The following information applies only to communities operating under a co-funded model. For further details, please refer to the SOS Watch Handbook for Residential Community Managers. Changes to co-funded services, such as updates, cancellations, or ...
Add, Change or Cancel a Fully Subsidised Service
Click here to activate a new watch monitoring service. Please allow up to 7 NSW business days for delivery to the service address specified on the application. To make changes to an existing service, such as the address or emergency contact details: ...
Add Resident Co-Funded Service
Co-Funded SOS Watch Service for Communities with Safe Home Hub The following information applies only to communities operating under a co-funded model. For further details, please refer to the SOS Watch Handbook for Residential Community Managers. At ...