General System Management
Data Change Management Policy – SOS Watch Monitoring
Monitoring service records form part of a safety-critical emergency response ecosystem. To ensure resident user information remains accurate, traceable, and properly synchronised across all relevant systems, all amendments to existing monitoring ...
Order Spare Parts & Accessories
Click here to order SOS Watch parts and accessories. Please have your purchase order ready. This article's audience is Senior Living Operators only. For myhomefone retail consumer support, click here for the main menu.
Watch User Information Form Template (for a Fully Subsidised Service)
The following information applies only to communities operating under a fully subsidised model. Click here for co-funded services. Please submit new service details using this portal's "Add New Service" online form. This integrated form streamlines ...
Change or Cancel Co-Funded Service
The following information applies only to communities operating under a co-funded model. For further details, please refer to the SOS Watch Handbook for Residential Community Managers. Changes to co-funded services, such as updates, cancellations, or ...
Add, Change or Cancel a Fully Subsidised Service
This page is intended for Fully Subsidised Services only. If you are setting up or managing a Co-Funded service with a resident, please refer to the applicable Co-Funded section within the General System Management area of this portal. Click here to ...
Add Resident Co-Funded Service
Co-Funded SOS Watch Service for Communities with Safe Home Hub The following information applies only to communities operating under a co-funded model. For further details, please refer to the SOS Watch Handbook for Residential Community Managers. At ...