Watch User Information Form Template (for a Fully Subsidised Service)

The following information applies only to communities operating under a fully subsidised model. Click here for co-funded services.

Please submit new service details using this portal's "Add New Service" online form. This integrated form streamlines the provisioning of new services and eliminates the need for scanning, emailing paper forms, and manual processing.

For your convenience, a paper form template is attached below to assist with collecting user details from your residents. This is for your internal use only; completed forms should not be emailed to Daktel.

Please retain your resident's signed copy on file for Service Authorisation purposes and auditing.

Please ensure that all user details are submitted using the online form provided above.

This article's audience is Senior Living Operators only. For myhomefone retail consumer support, click here for the main menu.

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