Order Spare Parts & Accessories
Click here to order SOS Watch parts and accessories. Please have your purchase order ready.
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Related Articles
Order & Register New Parts & Accessories
Click here to order new transceivers and parts for the Safe Home Hub. Please have your purchase order ready. Click here to register a transceiver from your onsite inventory to a Safe Home Hub. Please pair the transceiver to the base unit first. Click ...
What is the maximum number of accessories that can operate from a single base unit?
Up to 9 of each type of RF transceiver can be paired to a resident's Safe Home Hub base. For example, 9 pendants, 4 smoke detectors and 2 door sensors all could be supported from a single base. For base units installed in common areas, this is ...
Managing Temporary Resident Relocations (Professional Monitoring)
In some situations, a resident may need to be temporarily relocated, for example, if their unit becomes uninhabitable due to flood damage. While it may seem convenient to move their existing Safe Home Hub with them, this is not permitted. Certain ...
Pairing new RF Transceiver Process
The DX-Safe Home Series Hub has a range of optional low-power RF transceiver accessories. If you would like to place an order, please click here. There are two stages to adding a new RF transceiver: Pairing the device to the base unit hub Registering ...
Add Resident Co-Funded Service
Co-Funded SOS Watch Service for Communities with Safe Home Hub The following information applies only to communities operating under a co-funded model. For further details, please refer to the SOS Watch Handbook for Residential Community Managers. At ...