Can the batteries be replaced?
Yes! RF transceiver batteries can be replaced using a quality battery brand from reputable stores such as Bunnings or Mister Minit. If you take the transceiver with you, some stores also offer professional battery replacement services, which is recommended for water-resistant devices.
To determine the type of battery required, simply check existing batteries for the correct battery nomenclature name/code, this will look something like CR2032 or CR123A.
Just because a battery fits doesn’t mean it can be used.
The use of incorrect or inferior batteries can damage equipment and void warranties.
Battery Replacement Guides
Step-by-step battery replacement guides for supported devices are attached at the bottom of this page.
If the guide for your specific device is not listed, please contact our support team, and we will organise the correct instructions for you.
Base Unit Batteries
The base unit battery cannot be replaced.
These batteries are designed for long service life and rarely require replacement. If a base unit battery requires attention, please contact our support team for assistance.
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