What is the maximum number of accessories that can operate from a single base unit?

What is the maximum number of accessories that can operate from a single base unit?

Up to 9 of each type of RF transceiver can be paired to a resident's Safe Home Hub base. For example, 9 pendants, 4 smoke detectors and 2 door sensors all could be supported from a single base.

For base units installed in common areas, this is limited to a maximum of 10 for any combination of RF transceivers. Please reach out to our support team for more details.


This article's audience is Senior Living Operators only. For myhomefone retail consumer support, click here for the main menu.


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