Where can the watch be used? What is the coverage range?

The watch works anywhere in Australia with sufficient Telstra mobile network coverage. This coverage may not always be available and is subject to change by the Network Operator.

The watch uses various technologies to provide location data with an accuracy of approximately 5 meters. However, signals can be impeded in some areas, so we cannot guarantee the device will always be able to show an accurate location, and the wearer must be mindful of this.

This article is intended for MyHomeFone direct retail customers. If your device or service is supplied through a care provider, aged care, or retirement community, please contact them directly for any service changes or support-related issues.

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