Quick Start Guide – DX-9 SOS Watch

Quick Start Guide – DX-9 SOS Watch

A digital copy of the Quick Start Guide for the DX-9 SOS Watch is available at the bottom of this page. A printed version is also included with every watch.

Finding A Watch’s Phone Number

All watches can receive inbound calls, regardless of the plan. The phone number for each watch is printed on the front of the Quick Start Guide. If the printed guide has been misplaced, you can find the phone number in one of the following ways:

  1. Using the Watch (if the watch's plan permits standard outbound voice calling)
    Place a call from the watch to another phone. The recipient will see the watch’s phone number displayed as the inbound caller ID.

  2. Referring to your myhomefone bill
    The phone number is shown in the Package Summary section (for '
    Telstra Usage Charges').

  3. Using the Members' Portal
    Log in to your account at https://myaccount.myhomefone.com.au and select the SERVICES tab.

Alert
This article is intended for MyHomeFone direct retail customers. If your device or service is supplied through a care provider, aged care, or retirement community, please contact them directly for any service changes or support-related issues.
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