What equipment is included with the watch?
Each box includes:
- 1 x SOS Watch
- 1 x USB magnetic suction charging cable
- 1 x Wall power adapter (for Australian standard power points)
This article is intended for MyHomeFone direct retail customers. If your device or service is supplied through a care provider, aged care, or retirement community, please contact them directly for any service changes or support-related issues.
Related Articles
Returning NBN equipment
If you have a device that you shouldn’t, then returning it is a great way to save the planet from increasing landfill. What’s mine, what’s yours? Unfortunately, when some people move premises, they err on the side of caution and take NBN Co (National ...How do I cancel the service?
Please contact cancellations@myhomefone.com.au The watch and all included accessories must be returned within 21 days to avoid an unreturned equipment fee. This article is intended for MyHomeFone direct retail customers. If your device or service is ...Quick Start Guide – DX-9 SOS Watch
A digital copy of the Quick Start Guide for the DX-9 SOS Watch is available at the bottom of this page. A printed version is also included with every watch. Finding A Watch’s Phone Number All watches can receive inbound calls, regardless of the plan. ...How does fall detection sensitivity work on the SOS Watch?
The myhomefone SOS Watch includes fall detection to provide additional reassurance if the wearer falls and cannot press the SOS button themselves. How does fall detection work? The SOS Watch uses built-in sensors and an algorithm to recognise changes ...How to power cycle your NBN equipment & modem/router
When you encounter internet issues, a simple and effective solution is to perform a "power cycle" on your devices to reboot them. This solves the majority of issues people face. Rebooting your NBN Equipment (where installed) and your modem/router, ...