Can the watch battery be replaced?
No, the watch battery is built to last for the lifetime of the device and is not replaceable. If you believe the battery performance is faulty, please contact our Technical Support team for assistance.
Remember: regular nightly charging is important. Also, poor mobile coverage can cause the watch to drain its battery faster as it searches for a network.

This article is intended for MyHomeFone direct retail customers. If your device or service is supplied through a care provider, aged care, or retirement community, please contact them directly for any service changes or support-related issues.
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