NBN Fibre to the Premises explained (FTTP)
The National Broadband Network uses a mix of technologies. You can click here to find out what technology is used for your address.
Description
Fibre optics are used for the internet connection all the way to your home. The homeowner’s responsibility (Network Boundary Point) starts from the UNI-D port on the NBN Connection Box inside the premises.
What can affect the connection speed?
There can be many different reasons for poor connection speed. Most complaints are due to issues beyond the Network Boundary Point, such as poor Wi-Fi coverage or cabling within the premises. For more information, refer to the NBN Key Facts Sheet and our article Slow Speeds - NBN Connections.
Installation
You simply connect your Modem/Router to the UNI-D port on the NBN Connection Box. We will provide additional information once your service is ready, such as the specific UNI-D port number your service is provided from.
If your premises still need to be fitted with an NBN Connection Box, we will arrange an NBN installer.
What does the FTTP equipment look like?
New MyHomeFone NBN services are installed without battery backup.
Your premises, however, may be equipped with battery backup from a previous installation. Refer to the link below for more details on maintaining battery backup equipment.
Your premises, however, may be equipped with battery backup from a previous installation. Refer to the link below for more details on maintaining battery backup equipment.
The NBN Connection Box and Cables must remain at the address. If you move, do not take this equipment with you - this is a legal requirement. The NBN equipment (NBN property) is registered to the specific address; therefore, it will not work anywhere else. Removing NBN equipment will make it harder for the next occupant to connect to the NBN.
More Information
- More details, including how to prepare for an NBN installation appointment
https://www.nbnco.com.au/learn/network-technology/fibre-to-the-premises-explained-fttp - Battery backup information
https://www.nbnco.com.au/learn/network-technology/fibre-to-the-premises-explained-fttp/battery-back-up-information
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