Transferring Your Number to MyHomeFone - Standard Porting Hours
Our standard porting hours are Monday to Friday (excluding public holidays), 9 am to 5 pm Australian Eastern Standard Time.
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Can I Keep My Existing Mobile Number with MyHomeFone?
Certainly! When you order your new mobile service from MyHomeFone, be sure to tell us that you would like to keep your existing mobile number. If your existing service is Postpaid, we'll need to know the service provider's name and your account ...
What to Do If Your Mobile Number Is Ported/Transferred Without Your Permission
Unauthorized mobile number porting occurs when your personal information is used to transfer your mobile number from one provider to another without your consent. If you suspect that your number has been ported from MyHomeFone without your ...
eMail Sevices with myhomefone
To ensure our core services remain affordable, myhomefone does not provide email services. We recommend the use of services such as Gmail, Outlook or Proton Mail. Links to these services are provided below. Can I keep my existing ISP provided email ...
How can I switch my existing NBN to myhomefone?
Switching your existing NBN connection to myhomefone: What You Need to Know If you already have an NBN (National Broadband Network) service, the good news is the transfer process to myhomefone is straightforward. Here are some helpful tips to ...
How to Turn Caller ID On or Off on Your Mobile Phone
For temporary caller ID blocking: To block your caller ID on a call-by-call basis, dial #31# followed by the number you're calling. For example: #31#0491575254 To unblock your caller ID on a call-by-call basis (if your number is permanently blocked), ...