Do I need to change my plan or number to switch to eSIM?

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• Is It Possible to Change My Mobile Plan Part Way Through My Billing Cycle?

  Please get in touch with our service modifications team using the email address below. They will confirm (for your specific service) when your plan change can take effect. It's important to note: Any remaining inclusions on the original plan will be ...

• How To Change Your Mobile Plan

  Please refer to the article linked below for more information on changing your plan. Is It Possible to Change My Mobile Plan Part Way Through My Billing Cycle?

• Can I move my eSIM to another device?

  No — eSIMs are digitally linked to the specific device they were first installed on. If you change or upgrade your phone, we’ll need to issue you a new eSIM. Please contact our service modifications team.

• How can I switch my existing NBN to myhomefone?

  Switching your existing NBN connection to myhomefone: What You Need to Know If you already have an NBN (National Broadband Network) service, the good news is the transfer process to myhomefone is straightforward. Here are some helpful tips to ...

• How do I request an eSIM?

  All new MyHomeFone Mobile services are supplied with a physical SIM by default. If you’d prefer an eSIM, please clearly indicate this on your Service Application Form at the time of ordering. For existing services, you can request to switch from a ...