How do I request an eSIM?
All new MyHomeFone Mobile services are supplied with a physical SIM by default.
If you’d prefer an eSIM, please clearly indicate this on your Service Application Form at the time of ordering.
For existing services, you can request to switch from a physical SIM to an eSIM by emailing our Service Modifications Team.


Please note that eSIMs are currently available only for services operating on the Telstra Mobile Network.
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Don’t worry — contact our team and we’ll issue you a new eSIM QR code. You’ll then be able to reinstall and reconnect your service.
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