Why Is My Single SMS Message Transmitted as Multiple Messages?
A text message (SMS) is limited to 160 characters. If you surpass this character limit, one or more extra SMS messages will be transmitted, and any additional SMS messages may be displayed as separate entries on your bill.
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Are Premium SMS Services supported?
Unfortunately, we are unable to guarantee the availability of Premium SMS messages on our mobile services. The availability of this service is dependent on third-party suppliers and network providers for which MyHomeFone has no control.
International Direct Dialling (IDD) From Your Mobile
For all MyHomeFone mobile plans, international calls will incur charges on a pay-as-you-go basis. Some of our plans have optional international calling packs available that provide a calling inclusion. Please consult our call rates published at ...
FAQ - What is the maximum number of accessories that can operate from a single base unit?
Up to 9 of each type of RF transceiver can be paired to a Safe Home Hub base. For example, a single base could support 9 pendants, 4 smoke detectors, and 2 door sensors. Please reach out to our support team for more details. This article is intended ...
Frequently Asked Questions (Telstra Roaming)
Frequently Asked Questions for roaming with services using the Telstra Wholesale Mobile Network. Q. What happens if I travel to a country not covered by a roaming pack? A: You won’t be able to roam. We advise that you purchase a local SIM to make ...
How does it work on Optus?
Before You Travel: Contact us before you depart to discuss available options and confirm whether international roaming is supported on your plan. Please note that roaming is disabled by default. If you are already abroad, we may be unable to enable ...