Can I use an eSIM and a physical SIM at the same time?
Yes, many eSIM-capable phones support dual SIM functionality. This means you can use two different numbers — for example, one MyHomeFone mobile and one from another provider — on the same device.
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Extend ring time on Home Phone
Not getting to the phone before a call rings out or is diverted to voicemail can be frustrating. You can request that your ring time be extended up to 30 seconds through our technical support team. Ring times must be in five second increments, i.e. ...
What is an eSIM?
An eSIM (embedded SIM) is a digital version of a traditional SIM card that’s built directly into your compatible device. Instead of inserting a physical SIM, you simply scan a QR code that securely installs your mobile service. If your device ...
Getting Acquainted with Your SIM Card
Our SIM cards are designed to be versatile with a 'triple-punch' or '3-in-1' feature. This means the SIM can be adjusted into three different sizes (Standard, Micro, or Nano) to fit any mobile phone. If you are unsure which size to use, consult your ...
How do I request an eSIM?
All new MyHomeFone Mobile services are supplied with a physical SIM by default. If you’d prefer an eSIM, please clearly indicate this on your Service Application Form at the time of ordering. For existing services, you can request to switch from a ...
Is there a cost for getting an eSIM?
There’s a $10 once-off charge for your initial eSIM setup or for reissuing a replacement if required. Plan costs and inclusions remain the same as a physical SIM.