Troubleshooting Challenges Receiving Inbound Calls

Troubleshooting Challenges Receiving Inbound Calls

Here are some useful tips if you're experiencing problems with receiving incoming calls:
  1. Confirm that 'Do not Disturb' and 'Airplane Mode' are turned off.
  2. Ensure your phone has network coverage.
  3. Check if you have 'Silence Unknown Calls' activated. This feature prevents calls with 'No Caller ID' from getting through.
  4. If you're attempting to make calls over Wi-Fi, try turning off Wi-Fi temporarily to see if the issue persists. Some phones allow calling over Wi-Fi.
  5. Consider trying 'Reset Network Settings.'
If you still have difficulty receiving calls, don't hesitate to contact our friendly support team.
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