Troubleshooting Challenges Receiving Inbound Calls
Here are some useful tips if you're experiencing problems with receiving incoming calls:
- Confirm that 'Do not Disturb' and 'Airplane Mode' are turned off.
- Ensure your phone has network coverage.
- Check if you have 'Silence Unknown Calls' activated. This feature prevents calls with 'No Caller ID' from getting through.
- If you're attempting to make calls over Wi-Fi, try turning off Wi-Fi temporarily to see if the issue persists. Some phones allow calling over Wi-Fi.
- Consider trying 'Reset Network Settings.'
If you still have difficulty receiving calls, don't hesitate to contact our friendly support team.
Related Articles
Troubleshooting Challenges Making Outbound Calls
Here are some useful tips if you're experiencing problems making outbound calls: Verify the correctness of the phone number: - Is the phone number correct and in use? - Can you successfully call other numbers without any problems? - Have others been ...
WiFi Calling: What It Is and How to Activate It?
What is WiFi Calling? WiFi Calling allows you to make and receive calls, send SMS, and MMS over a WiFi connection. This is especially useful when your mobile network coverage is insufficient. To use WiFi Calling, ensure you have a compatible device ...
Troubleshooting Internet and Mobile Data Issues
Here are some helpful tips for when your internet or mobile data isn't working as expected on your mobile: First, check whether you are using mobile data or Wi-Fi. This will help determine if the issue is with the SIM or your Wi-Fi/router. Ensure ...
SIM Card Registration Troubleshooting
Here are some useful suggestions for addressing SIM registration issues with your mobile phone: Confirm Proper SIM Insertion: Ensure your SIM card has been inserted correctly into the phone. The gold chip should generally face the interior of the ...
Troubleshooting NBN Dropouts
What does it mean when we talk about a "dropout" with your internet connection? A dropout happens when your device loses its connection to the internet. This can be a brief interruption or a more prolonged loss of connectivity. Different types of ...