Troubleshooting Challenges Making Outbound Calls

Troubleshooting Challenges Making Outbound Calls

Here are some useful tips if you're experiencing problems making outbound calls:
  1. Verify the correctness of the phone number:
    - Is the phone number correct and in use?
    - Can you successfully call other numbers without any problems?
    - Have others been able to call the same number without encountering issues?
    - Have you previously made successful calls to this number?

  2. Pay attention to the specific error message:
    - For instance, if you hear, "The person you are calling is currently switched off or out of range," it likely means the number lacks coverage, is in airplane mode, has "do not disturb" enabled, or the recipient's handset is turned off.
    - If the message is "The number you have called is not connected," it indicates the number is inactive or has been disconnected. 
    - In the case of "The number you have called is unavailable," the number might be engaged in another call, and it's advisable to try again later.

  3. Consider trying to 'Reset Network Settings' on your phone.
If difficulties persist with making outbound calls, don't hesitate to contact our friendly support team.


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