Where can the watch be used? What is the coverage range?

The watch works anywhere in Australia with sufficient Telstra mobile network coverage. This coverage may not always be available and is subject to change by the Network Operator.

The watch uses various technologies to provide location data with an accuracy of approximately 5 meters. However, signals can be impeded in some areas, so we cannot guarantee the device will always be able to show an accurate location, and the wearer must be mindful of this.

For more information about network outages, check out the "What happens if there’s a network outage" article.

This article's audience is for Senior Living Operators only. For myhomefone retail consumer support, click here for the main menu.

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