Is the watch water-resistant? Can it be worn in the shower?

Is the watch water-resistant? Can it be worn in the shower?

Yes, the watch has an IP67 rating, meaning it is water-resistant in fresh water up to 1 metre for 30 minutes. It is generally safe to wear in the shower, but we recommend avoiding exposure to hot water, steam, soaps, shampoos, and high-pressure jets, as these can degrade the seals and affect the device.

The watch should not be worn in baths, swimming pools, or the ocean, as chlorine, saltwater, and other chemicals can damage components and void the warranty.

To prolong the life of your device, always dry it off thoroughly after it gets wet.



Alert
This article's audience is for Senior Living Operators only. For myhomefone retail consumer support, click here for the main menu.

    • Related Articles

    • Are the pendants water-resistant, and can I still shower or bath with them on?

      Yes, pendant transceivers have an IP68 rating. This means they are water resistant in fresh water to a maximum depth of 1.5 metres for up to 30 minutes. This article's audience is Senior Living Operators only. For myhomefone retail consumer support, ...
    • Resident Quick-Start Guide – DX-9 SOS Watch

      A digital copy of the Quick Start Guide for the DX-9 SOS Watch is available at the bottom of this page. A printed version is also included with every watch. Finding A Watch’s Phone Number All watches can receive inbound calls, regardless of the plan. ...
    • Is the Personal Alarm Watch Suitable for My Community?

      The DX-9mw Personal Alarm Watch is a lightweight, personal emergency response device designed to enhance the safety and independence of your residents. Weighing just 18 grams, this watch provides 24/7 access to Daktel Australia’s dual Grade A1 ...
    • Watch User Information Form Template

      The following information applies only to communities operating under a fully subsidised model. Click here for co-funded services. Please submit new service details using this portal's "Add New Service" online form. This integrated form streamlines ...
    • Can the watch battery be replaced?

      No, the watch battery is built to last for the lifetime of the device and is not replaceable. If you believe the battery performance is faulty, please contact our Technical Support team for assistance. Remember: regular nightly charging is important. ...