Is the Personal Alarm Watch Suitable for My Community?

Is the Personal Alarm Watch Suitable for My Community?

The DX-9mw Personal Alarm Watch is a lightweight, personal emergency response device designed to enhance the safety and independence of your residents. Weighing just 18 grams, this watch provides 24/7 access to Daktel Australia’s dual Grade A1 Monitoring Centres, ensuring professional support during emergencies.

Key features include:

  • Two-way SOS communication: Enables real-time voice contact with emergency responders at the push of a button.
  • Optional fall detection: Automatically triggers an alert in case of a fall, offering extra peace of mind.
  • Advanced location tracking: Utilises ten-fold positioning technology for precise tracking, even indoors.
  • IP67 water resistance: Safe to wear in the shower, where falls often occur.
  • Health metrics reporting: Upon activation, the watch shares vital health data such as heart rate, blood pressure, oxygen levels, and body temperature, potentially assisting in faster and more informed ambulance dispatch.

In addition to its emergency functions, the watch supports inbound calls on all plans and can make outbound calls on select plans, operating much like a mobile phone.

The Personal Alarm Watch is a powerful, optional extension of Daktel’s core community monitoring solution—the Safe Home Hub. Designed to deliver peace of mind wherever life takes the wearer, it provides 24/7 safety whether at home, at the local shopping centre, or travelling interstate.

Flexible Funding Options

To support wide adoption, several funding models are available:

  • Fully Subsidised: Community operators may choose to fully fund the watch as part of their general services, much like traditional home monitoring alarms.

  • Co-Funded: Alternatively, a shared-cost model allows residents to contribute a portion of the cost, with the community covering the remainder.


If your community is not able to provide this service to your residents, they can alternatively access it directly through MyHomeFone at their own cost. The Personal Alarm Watch also qualifies for various government funding programs, including the Support at Home Program. Residents with a care provider should be encouraged to express their interest in receiving a professionally monitored SOS Watch from MyHomeFone.

If their current provider isn’t yet partnered with us, they’re welcome to reach out. We’re actively working with care providers across Australia and are always ready to support new partnerships.

Get in Touch

To learn more about offering Personal Alarm Watches to your residents, please contact our friendly sales team. We’re here to help you explore how this device can enhance safety, independence, and well-being in your community.







Technical Specifications
  1. Watch type with 1.7-inch touch LCD display.
  2. Display resolution 240*280 (Full Angle visual)
  3. Band: FDD: B1 B3 B5 B7 B8 B20 / TDD: B38 B39 B40 B41
  4. (GSM Band): B2\3\5\8
  5. Weight: 18g
  6. Dimension: 53x41x15.5mm
  7. Wi-Fi: 802.11b\802.11g\802.11n
  8. Storage Temperature: -20~70℃
  9. Operating Humidity: 5% to 95%
  10. Standby time 4 days (w/o GPS)
  11. Talk time 7hrs (w/o GPS)
Technologies
  1. 4G LTE with VoLTE
  2. TLS/TCP-IP/HTTP/SMS
  3. GPS & A-GPS
  4. Ten-fold positioning method

Accessories
  1. Charger
  2. Locking clasp band (ideal for users with dementia or Alzheimer’s)

Alert
This article's audience is Senior Living Operators only. For myhomefone retail consumer support, click here for the main menu.

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