Does the watch interfere with pacemakers or hearing aids?
The watch occasionally emits small electrical signals (e.g., for heart rate monitoring), which may interfere with pacemakers. We recommend users consult with their healthcare provider if they use a pacemaker. The watch does not interfere with hearing aids.
This article's audience is for
Senior Living Operators only. For myhomefone retail consumer support,
click here for the main menu.
Related Articles
Does the equipment interfere with a pacemaker or hearing aid?
There has been no evidence to suggest any interference with either pacemakers or hearing aids. If residents have a pacemaker, we, however, recommend they consult with their doctor about their specific implant as the equipment does emit an ...
Understanding SOS Watch Funding Models
This video explains the four different funding models available for the myhomefone SOS Watch and clarifies how each model affects ordering, billing, account management, and service visibility Because each funding structure determines who pays, who ...
Watch User Information Form Template
The following information applies only to communities operating under a fully subsidised model. Click here for co-funded services. Please submit new service details using this portal's "Add New Service" online form. This integrated form streamlines ...
Can the watch battery be replaced?
No, the watch battery is built to last for the lifetime of the device and is not replaceable. If you believe the battery performance is faulty, please contact our Technical Support team for assistance. Remember: regular nightly charging is important. ...
How often should the watch be charged?
We recommend placing the watch on its charger every night (at bedside) when going to bed and putting it back on upon waking. A fully charged watch can last up to two days, so there is no immediate concern if a night’s charge is occasionally missed. ...