Does the equipment interfere with a pacemaker or hearing aid?
There has been no evidence to suggest any interference with either pacemakers or hearing aids. If residents have a pacemaker, we, however, recommend they consult with their doctor about their specific implant as the equipment does emit an electromagnetic field.

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Does the watch interfere with pacemakers or hearing aids?
The watch occasionally emits small electrical signals (e.g., for heart rate monitoring), which may interfere with pacemakers. We recommend users consult with their healthcare provider if they use a pacemaker. The watch does not interfere with hearing ...
What equipment is included with the watch?
Each box includes: 1 x SOS Watch 1 x USB magnetic suction charging cable 1 x Wall power adapter (for Australian standard power points) This article's audience is for Senior Living Operators only. For myhomefone retail consumer support, click here for ...
Add, Change or Cancel Resident PROFESSIONAL MONITORING SERVICE
The life cycle of a fixed monitoring setup goes through several stages as residents move in or out of the locations included in your community’s solution. Use the sections below to Add, Change, or Cancel professional monitoring for an individual ...
Add Resident Co-Funded Service
Co-Funded SOS Watch Service for Communities with Safe Home Hub The following information applies only to communities operating under a co-funded model. For further details, please refer to the SOS Watch Handbook for Residential Community Managers. At ...
What is the warranty period?
Our pricing includes the rental of the Safe Home Hub base unit equipment for the life of the service. We will exchange equipment in the unlikely event of a malfunction. Depending on the size of your community, onsite spare equipment is also provided ...