What equipment is included with the watch?

What equipment is included with the watch?

Each box includes:
  1. 1 x SOS Watch
  2. 1 x USB magnetic suction charging cable
  3. 1 x Wall power adapter (for Australian standard power points)
Alert
This article's audience is for Senior Living Operators only. For myhomefone retail consumer support, click here for the main menu.
    • Related Articles

    • Watch User Information Form Template

      The following information applies only to communities operating under a fully subsidised model. Click here for co-funded services. Please submit new service details using this portal's "Add New Service" online form. This integrated form streamlines ...
    • Resident Quick-Start Guide – DX-9 SOS Watch

      A digital copy of the Quick Start Guide for the DX-9 SOS Watch is available at the bottom of this page. A printed version is also included with every watch. Finding A Watch’s Phone Number All watches can receive inbound calls, regardless of the plan. ...
    • Does the equipment interfere with a pacemaker or hearing aid?

      There has been no evidence to suggest any interference with either pacemakers or hearing aids. If residents have a pacemaker, we, however, recommend they consult with their doctor about their specific implant as the equipment does emit an ...
    • Can the watch battery be replaced?

      No, the watch battery is built to last for the lifetime of the device and is not replaceable. If you believe the battery performance is faulty, please contact our Technical Support team for assistance. Remember: regular nightly charging is important. ...
    • How often should the watch be charged?

      We recommend placing the watch on its charger every night (at bedside) when going to bed and putting it back on upon waking. A fully charged watch can last up to two days, so there is no immediate concern if a night’s charge is occasionally missed. ...