What equipment is included with the watch?
Each box includes:
- 1 x SOS Watch
- 1 x USB magnetic suction charging cable
- 1 x Wall power adapter (for Australian standard power points)
This article's audience is for
Senior Living Operators only. For myhomefone retail consumer support,
click here for the main menu.
Related Articles
Watch User Information Form Template
The following information applies only to communities operating under a fully subsidised model. Click here for co-funded services. Please submit new service details using this portal's "Add New Service" online form. This integrated form streamlines ...
How do I cancel a service?
To cancel a service fully subsidised by your community, please click here to complete the online cancellation form. Co-funded watches are the responsibility of the resident to cancel. Click here for more details. The watch and all included ...
Resident Quick-Start Guide – DX-9 SOS Watch
A digital copy of the Quick Start Guide for the DX-9 SOS Watch is available at the bottom of this page. A printed version is also included with every watch. Finding A Watch’s Phone Number All watches can receive inbound calls, regardless of the plan. ...
Does the equipment interfere with a pacemaker or hearing aid?
There has been no evidence to suggest any interference with either pacemakers or hearing aids. If residents have a pacemaker, we, however, recommend they consult with their doctor about their specific implant as the equipment does emit an ...
Understanding SOS Watch Funding Models
This video explains the four different funding models available for the myhomefone SOS Watch and clarifies how each model affects ordering, billing, account management, and service visibility Because each funding structure determines who pays, who ...