Is the watch water-resistant? Can it be worn in the shower?
Yes, the watch has an IP67 rating, meaning it is water-resistant in fresh water up to 1 metre for 30 minutes. It is generally safe to wear in the shower, but we recommend avoiding exposure to hot water, steam, soaps, shampoos, and high-pressure jets, as these can degrade the seals and affect the device.
The watch should not be worn in baths, swimming pools, or the ocean, as chlorine, saltwater, and other chemicals can damage components and void the warranty.
To prolong the life of your device, always dry it off thoroughly after it gets wet.
This article's audience is for registered Support at Home service providers only. For myhomefone retail consumer support, click here for the main menu.
Related Articles
Watch User Information Form Template
Please submit new service details using this portal's "Add New Service" online form. This integrated form streamlines the provisioning of new services and eliminates the need for scanning, emailing paper forms, and manual processing. For your ...Can the watch battery be replaced?
No, the watch battery is built to last for the lifetime of the device and is not replaceable. If you believe the battery performance is faulty, please contact our Technical Support team for assistance. Remember: regular nightly charging is important. ...How often should the watch be charged?
We recommend placing the watch on its charger every night (at bedside) when going to bed and putting it back on upon waking. A fully charged watch can last up to two days, so there is no immediate concern if a night’s charge is occasionally missed. ...What equipment is included with the watch?
Each box includes: 1 x SOS Watch 1 x USB magnetic suction charging cable 1 x Wall power adapter (for Australian standard power points) This article's audience is for registered Support at Home service providers only. For myhomefone retail consumer ...Does the watch interfere with pacemakers or hearing aids?
The watch occasionally emits small electrical signals (e.g., for heart rate monitoring) which may interfere with pacemakers. We recommend consulting with your healthcare provider if you use a pacemaker. The watch does not interfere with hearing aids. ...