What colours are available? Can I change the wristband?

To keep the service affordable and eligible for government-subsidised programs, the watch is available exclusively in a universal black colour.

You can, however, personalise your watch with a different wristband of your choice. We recommend visiting a local jeweller or watch repair shop like Mister Minit to view their range and ensure the new band fits properly. Be cautious of ordering online, as sizing issues can occur.

This article is intended for MyHomeFone direct retail customers. If your device or service is supplied through a care provider, aged care, or retirement community, please contact them directly for any service changes or support-related issues.

• Related Articles

• Is It Possible to Change My Mobile Plan Part Way Through My Billing Cycle?

  Please get in touch with our service modifications team using the email address below. They will confirm (for your specific service) when your plan change can take effect. It's important to note: Any remaining inclusions on the original plan will be ...

• How do I change the watch face style? Can I switch to a 12-hour time format?

  To change the watch face style: From the main screen, tap and hold to open the available options. Swipe left or right to browse through the available watch face options. Tap to confirm the design you prefer. Please note: Some watch faces may not ...

• How To Change Your Mobile Plan

  Please refer to the article linked below for more information on changing your plan. Is It Possible to Change My Mobile Plan Part Way Through My Billing Cycle?

• Are Alarm Incident Reports available?

  No written incident reports are provided for mPERS SOS watch services. In the event of an SOS activation, our 24/7 Response Centre will call the first listed Emergency Contact to verbally notify them. If they cannot be reached, we will attempt to ...

• Do I need to change my plan or number to switch to eSIM?

  No changes are required. Your existing plan, mobile number, and inclusions remain the same — only the SIM delivery method changes.