Whare are serial & IMEI numbers located?
DAKTEL DX-Safe Home Series
Serial Numbers are required to add new devices to your monitoring solution. Use this guide to find the exact numbers required.
Base Unit
Phone Handset
Wrist Pendant
Fall Detection Pendant
Pull Cord / Wall Button
Smoke Detector
Related Articles
Where can I find the watch's serial and IMEI numbers?
The serial and IMEI numbers are located on the underside of the watch’s box. Keeping the box safe is recommended, especially if you manage multiple devices or if the watch needs servicing or cancellation. To locate the IMEI number on a watch, swipe ...IMPORTANT INFO: Improper Equipment Relocations
Safe Home Hub equipment must never be temporarily or permanently relocated, swapped, mixed between rooms/units, or reconfigured without written approval provided in a Support or Modifications ticket. This includes: Safe Home Hub Base Units SIM cards ...Order & Register New Parts & Accessories
Click here to order new transceivers and parts for the Safe Home Hub. Please have your purchase order ready. Click here to register a transceiver from your onsite inventory to a Safe Home Hub. Please pair the transceiver to the base unit first. Click ...Pairing new RF Transceiver Process
The DX-Safe Home Series Hub has a range of optional low-power RF transceiver accessories. If you would like to place an order, please click here. There are two stages to adding a new RF transceiver: Pairing the device to the base unit hub Registering ...Add, Change or Cancel a Fully Subsidised Service
This page is intended for Fully Subsidised Services only. If you are setting up or managing a Co-Funded service with a resident, please refer to the applicable Co-Funded section within the General System Management area of this portal. Click here to ...