FAQ - Does the equipment interfere with a pacemaker or hearing aid?

There has been no evidence of interference with pacemakers or hearing aids. However, if you have a pacemaker, we recommend you consult your doctor about your specific implant, as the equipment emits an electromagnetic field.

     

This article is intended for MyHomeFone retail consumers. If you are a Senior Living Operator, please click here for information tailored to your fleet solution.

• Related Articles

• Returning NBN equipment

  If you have a device that you shouldn’t, then returning it is a great way to save the planet from increasing landfill. What’s mine, what’s yours? Unfortunately, when some people move premises, they err on the side of caution and take NBN Co (National ...

• How to power cycle your NBN equipment & modem/router

  When you encounter internet issues, a simple and effective solution is to perform a "power cycle" on your devices to reboot them. This solves the majority of issues people face. Rebooting your NBN Equipment (where installed) and your modem/router, ...

• FAQ - What is the warranty period?

  Our pricing includes the rental of the Safe Home Hub base unit equipment for the life of the service. We will exchange equipment in the unlikely event of a malfunction. This article is intended for MyHomeFone retail consumers. If you are a Senior ...

• FAQ - Can the batteries be replaced?

  Yes! RF transceiver batteries can be replaced using a quality battery brand from reputable stores such as Bunnings or Mister Minit. If you take the transceiver with you, some stores also offer professional battery replacement services, which is ...

• FAQ - What is the range of the base unit speakerphone?

  Base units should be installed in a central location of the home where there is satisfactory 4G mobile network coverage. The powerful built-in microphone and speaker can generally be heard from most areas of a small house, such as a townhouse ...