General System Management
Referring Individuals to Access Services Privately
If an individual does not currently have a care provider or their care package does not include funding for assistive technology services, they can still access myhomefone services privately by paying directly. How to Refer Someone for Private ...
Order Spare Parts & Accessories
Click here to order SOS Watch parts and accessories. Please have your purchase order ready. This article's audience is for registered Support at Home service providers only. For myhomefone retail consumer support, click here for the main menu.
Add, Change or Cancel Service
Click here to order a new service for your client. Please allow up to 7 NSW business days for delivery to the service address specified on the application. If an individual does not currently have a care provider or their care package does not ...
Watch User Information Form Template
Please submit new service details using this portal's "Add New Service" online form. This integrated form streamlines the provisioning of new services and eliminates the need for scanning, emailing paper forms, and manual processing. For your ...