NBN Fixed Wireless explained (FW)
The National Broadband Network uses a mix of technologies. You can click here to find out what technology is used for your address.
Description
Fixed Wireless is used mostly in regional and remote areas, where premises are spread out geographically over many square kilometres. Radio signals are used to connect a premises to a transmission tower located as far as 14 kilometres away.
An outdoor antenna installed by NBN is required, this connects to a NBN Connection Box via a wall outlet. Your modem/router then connects to the NBN Connection Box. The homeowner’s responsibility (Network Boundary Point) starts from the UNI-D port on the NBN Connection Box inside the premises.
What can affect the connection speed?
There can be many different reasons for poor connection speed. Most complaints are due to issues beyond the Network Boundary Point, such as poor Wi-Fi coverage or cabling within the premises. For more information, refer to the NBN Key Facts Sheet and our article Slow Speeds - NBN Connections.
Objects such as tall trees may block or interfere with the signal between your home and the NBN Fixed Wireless tower. You should ensure no objects within your property, such as trees, have grown into the outdoor antenna's line-of-sight to the transmission tower.
Installation
You simply connect your Modem/Router to the UNI-D port on the NBN Connection Box. We will provide additional information once your service is ready, such as the specific UNI-D port number your service is provided from.
If your premises still need to be fitted with an NBN Antenna and Connection Box, we will arrange an NBN installer.
What does the Fixed Wireless equipment look like?
The NBN Connection Box and Cables must remain at the address. If you move, do not take this equipment with you - this is a legal requirement. The NBN equipment (NBN property) is registered to the specific address; therefore, it will not work anywhere else. Removing NBN equipment will make it harder for the next occupant to connect to the NBN.
More Information
- More details, including how to prepare for an NBN installation appointment
https://www.nbnco.com.au/learn/network-technology/fixed-wireless-explained
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