What is the distance range of the RF transceivers (pendants, sensors etc.)?

Up to 300m (outdoors) 50m (indoors).

This article's audience is Senior Living Operators only. For myhomefone retail consumer support, click here for the main menu.

• Related Articles

• Pairing new RF Transceiver Process

  The DX-Safe Home Series Hub has a range of optional low-power RF transceiver accessories. If you would like to place an order, please click here. There are two stages to adding a new RF transceiver: Pairing the device to the base unit hub Registering ...

• What is the maximum number of accessories that can operate from a single base unit?

  Up to 9 of each type of RF transceiver can be paired to a resident's Safe Home Hub base. For example, 9 pendants, 4 smoke detectors and 2 door sensors all could be supported from a single base. For base units installed in common areas, this is ...

• Are the pendants water-resistant, and can I still shower or bath with them on?

  Yes, pendant transceivers have an IP68 rating. This means they are water resistant in fresh water to a maximum depth of 1.5 metres for up to 30 minutes. This article's audience is Senior Living Operators only. For myhomefone retail consumer support, ...

• Silent Alarm Types & Actions Required

  The Daktel Management Platform continuously monitors the status of the Safe Home Hub equipment deployed throughout your community. As part of this monitoring, the platform automatically generates Silent Alarms when equipment conditions requiring ...

• IMPORTANT INFO: Improper Equipment Relocations

  Safe Home Hub equipment must never be temporarily or permanently relocated, swapped, mixed between rooms/units, or reconfigured without written approval provided in a Support or Modifications ticket. This includes: Safe Home Hub Base Units SIM cards ...