Onboarding: Preparing Location Availability Data (fixed monitoring)
DAKTEL Australia maintains a location and address database for all fixed monitoring services deployed within a Senior Living Operator setting such as a retirement village. This 'Location Availability Data' is then primarily used (for each specific location) to:
- Categorise and define how a fixed monitoring service is delivered
- Track what stages of installation have been completed - if any
- Blacklist if services are not permitted (i.e. a legacy non-DAKTEL system may still be operational)
- Dispatch assistance such as an ambulance
- Update the government's Integrated Public Number Database (IPND) for emergency services, law enforcement and national security agencies
This data requires verification by a community's management with intermate knowledge of their site and local geography. Bad data critically impacts the response of emergency services.
If you have received an email from us directing you to this article, please take a look at the tutorial video below for more details. Also attached to this email is your site's current database file.
Please return the verified file by directly responding to the email you received directing you to this process.
Thank you for your assistance.
This article's audience is Senior Living Operators only. For myhomefone retail consumer support, click here for the main menu.
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